Privacy Policy
Last updated: May 2026
1. Data We Collect
Name, mobile number, email address, city, optional birthday, optional referral code, marketing preferences, and registration metadata.
2. How We Use Your Data
To deliver membership services, process referrals and rewards, send promotional and transactional communications (email/WhatsApp) per your consent, and improve our guest experience.
3. Consent
Marketing communications are sent only with your explicit opt-in. You may withdraw consent at any time by replying STOP on WhatsApp or unsubscribing from emails.
4. Data Protection
We apply reasonable administrative, technical, and physical safeguards to protect your information, including encrypted transport (HTTPS) and access controls on our backend infrastructure.
5. Data Sharing
We do not sell your data. We share it only with trusted service providers (email, WhatsApp gateway, hosting) strictly for the purposes above, under appropriate confidentiality terms.
6. Data Retention
We retain member data for as long as your account is active or as required for legal, accounting, or reporting obligations.
7. Your Rights
You may request access, correction, or deletion of your personal data by contacting us through our front desk or via the WhatsApp number listed on our site.
8. Cookies
Our website uses essential cookies for functionality and, with your consent, additional cookies for analytics and personalization. You can manage preferences via the cookie banner.
9. Jurisdiction
This policy is governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts in Tamil Nadu, India.